Keep every defect tracked, photographed and dated, until it's signed off.
For small firms handing over jobs without losing the final payment. Room-by-room, priority-coded snag list with dual sign-off in a single PDF.
Snagging is where most domestic disputes start. A client spots a mark on a wall 3 months later and claims the whole job is defective. A proper snag list at handover - signed by both parties - proves what was and wasn't flagged.
Job Details
What the law actually says
- •Your work must be done in a good and workmanlike manner, and provincial consumer-protection law backs the client's right to work that is free of defects. A clear, dated deficiency (snag) list is how you and the client agree what still needs fixing before final sign-off and payment.