Running the Business
Client Onboarding Letter
A welcome letter that sets expectations at the start of a job - who does what, how you communicate, payment and change-order process, and access - so the relationship starts clean.
Low risk
General use - safe to send as-is once you've filled the gaps.
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When to use this
- •A new client has signed and you are about to start
- •You want to set communication and payment expectations
- •Reducing surprises and dispute risk up front